Organisational change support for growing and changing organisations
When a change affects people, processes and technology at the same time, a plan is not enough. Pealey helps you understand where friction is likely to appear and what needs to happen for the change to work in practice.
Talk through a change challengeThis work may be relevant if you are dealing with
- Growth and increased operational complexity
- Acquisition or integration
- New systems or technology
- Changes to roles, responsibilities or ways of working
- Customer or colleague experience problems
- Transformation work creating friction between teams
- Leadership teams that need a shared view of the problem before deciding what to do next
A place to start
Change Friction Diagnostic
A focused review of one live organisational-change problem. We look at the people, processes, technology, responsibilities and customer or colleague touchpoints involved, then identify the main sources of friction and practical next steps.
Scope is agreed around the live problem, so no two pieces of work follow exactly the same format.
- Frame the change and the outcome required.
- Map the people, processes, technology and touchpoints involved.
- Identify where the current experience breaks down or creates unintended work.
- Agree a practical set of next actions.
Start with the problem, not the method
Bring the situation you are dealing with. The first conversation is about understanding the problem, the people affected and the kind of support that would be useful.
Talk through a change challengeFrom a focused session to ongoing support, shaped around what is needed.
Start with four questions on where your change is getting stuck.